امکان سنجی آمادگی الکترونیکی ایجاد شهرداری هوشمند (نمونة موردی نسیم شهر)

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار، گروه مدیریت صنعتی و فناوری، دانشکده مدیریت و حسابداری، دانشکدگان فارابی، دانشگاه تهران، تهران، ایران

2 کارشناسی ارشد، گروه مدیریت فناوری اطلاعات، دانشکده مدیریت و حسابداری، دانشکدگان فارابی، دانشگاه تهران، تهران، ایران

چکیده

شهرداری هوشمند و یا به بیانی شهرداری الکترونیک، از جمله زیر ساخت‌های اساسی شهر هوشمند قلمداد می شوند که بسترها و زمینه های لازم را جهت تشکیل دولت الکترونیک و برنامه‌ریزی شهری فراهم می کنند. امروزه شهرداری هوشمند یکی از بهترین راهکارها جهت ساده سازی امور وفرایندهای اداری و مقابله با افزایش بوروکراسی اداری، کاهش ترددهای درون شهری و به تبع آن کاهش آلودگی هوا در شهرها محسوب می‌شود. هدف این پژوهش، ارزیابی آمادگی فرهنگی، مدیریتی، اجتماعی و الکترونیکی نسیم‌شهر جهت ایجاد شهرداری هوشمند و ارائه راهکارهایی جهت تحقق آن می‌باشد. این پژوهش از نظر هدف، کاربردی و از نظر ماهیت، توصیفی و کمی می‌باشد. ابزار جمع آوری اطلاعات، پرسشنامه و در مواردی مصاحبه و بررسی اسناد، فرم ها و مدارک، منابع اطلاعاتی سازمانی است. جامعه آماری پژوهش از سه گروه شامل: مدیران شهرداری، متخصصان فاوا و کاربران اینترنت در نسیم‌شهر تشکیل می‌شود. تحلیل داده‌ها با استفاده از روش تحلیل عاملی اکتشافی انجام گرفت. یافته های تحقیق نشان می دهد که در کل آمادگی های لازم جهت ایجاد شهرداری هوشمند در نسیم‌شهر وجود ندارد. لذا در نتیجه گیری پیشنهاد شده است که ابتدا تدابیر، زیرساخت‌ها و زمینه های لازم فراهم شود تا امکان پذیری اجرای طرح توجیه و محقق شود.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Feasibility study of E-readiness to of creating smart municipality (case example of Nasim Shahr)

نویسندگان [English]

  • Seyed Mohammad Mahmoudi 1
  • Shahin Ghassemi 2
1 Associate Professor, Department of Industrial Management and Technology, Faculty of Management and Accounting, College of Farabi, University of Tehran, Tehran, Iran
2 MSc. in Information Technology Management, Faculty of Management and Accounting, College of Farabi, University of Tehran, Tehran, Iran
چکیده [English]

Introduction
The smart municipality, or in other words, the electronic municipality, is considered one of the basic infrastructures of a smart city, which provides the necessary substrates and bases for the formation of a government and electronic town planning. Today, the smart municipality is considered one of the best solutions to simplify business and administrative processes, deal with the increase in administrative bureaucracy, reduce intra-urban traffic and, consequently, reduce the pollution in the major cities. This research aims to assess NasimShahr's cultural, managerial, social, and electronic readiness to create a smart municipality and provide solutions for its realization.
Materials and Methods
This research is applied in terms of purpose and descriptive survey in nature. The data collection tools are questionnaires, interviews, document reviews, forms and documents, and organizational information sources. The statistical population of the research consists of three groups: municipal managers, IT experts, and Internet users in NasimShahr. Therefore, a questionnaire was used in the field research to collect data and information on the conceptual model for all three groups of Internet users, IT experts,  and managers. Data analysis was done using the confirmatory factor analysis method.
In order to determine the conceptual framework of the research, the research literature, related models, and then the field background of the research were collected and studied. From the total of these studies, more than 400 raw and unscreened indicators, in general, and partial, were extracted to create a smart municipality. Then, to complete the studies and more accuracy, the websites of several smart municipalities, including the cities of Raleigh, San Francisco, London, and Boston, which were ranked the best in the international rankings of electronic cities of the world, were examined and reviewed in a structured way. Finally, according to the cultural and social conditions of our country's organizations, about 56 indicators were selected for the studied society. Of course, because some indicators overlapped, only 43 indicators were selected, and questions were designed and distributed for them.
Materials and methods
Confirmatory factor analysis was done for data analysis due to the small number of initial models. Then, path modeling was done again based on the factors obtained from confirmatory factor analysis. Smart-PLS software was used to model the structural equations of the questionnaire models of managers and specialists of IT experts due to the small amount of data. Amos software was also used to model the structural equations of the internet user questionnaire model. Finally, to test all the hypotheses using SPSS software, a one-sample t-test was performed.
Findings
Data analysis was performed using the confirmatory factor analysis method. The research results show that there are no necessary and adequate preparations to create a smart municipality in NasimShahr. Therefore, the best solution is to provide the essential measures, infrastructures, and substrates to justify and realize the possibility of implementing the plan.
Conclusion
Creating a smart municipality, first of all, requires urban governance in all its dimensions. Exciting research in 2022 in Brazil shows that smart cities that focus solely on technology rarely succeed. Other key factors contribute to the success of a smart municipality, the most important of which are: the precise assessment of needs, strategic leadership, the role of facilitator of local governments, and providing the necessary resources and the appropriate infrastructures.
According to the results obtained from the analysis of the data, it can be concluded that currently, due to the limited facilities, the lack of preparation of the various platforms and infrastructures, as well as the absence of an appropriate structure for the integration of administrative departments and information sources, there is no electronic preparation needed to create a smart municipality in NasimShahr.
Therefore, based on the findings of the research, the analysis of the conditions with open questions at the end of the questionnaire, and the final survey of urban affairs experts, IT experts, and Internet users, we conclude that before the implementation of such a plan, a series of integrated measures should be implemented. We offer some of them as suggestions:
1- Integration of administrative structures, information sources, and organizational processes in the municipality;
2- Development of ICT infrastructures, such as databases, networks, and information highways;
3- Establishing a reliable and integrated statistical system for urban and municipal affairs;
4- Simplifying and making smart processes with a re-engineering approach;
5- Creating remote work systems and developing web services in the municipality;
6- Cultivating and explaining the importance of smartening urban affairs for employees and managers who resist new projects;
7- Increasing the electronic security factor of systems, information sources, and software used in the municipality.
And finally, for the researchers who want to conduct relevant and practical research for this city in the future, along with this issue, it is suggested to conduct a study regarding the "requirements and solutions for designing or creating an electronic municipality in NasimShahr.”

کلیدواژه‌ها [English]

  • Smart municipality
  • e-readiness
  • information and communication infrastructure
  • Nasimshahr
[1] AliEsfahani T. Evaluating the electronic readiness of Tehrani citizens for the establishment of an electronic city. MSc thesis, University of Tehran 2011. [in Persian]
[2] Araghi M. Evaluation of e-city infrastructure deployment in small cities. MSc thesis, Allameh Tabatabai University Tehran 2011. [in Persian]
[3] Bojang M, Bwando W. E-Municipality Applications in Local Government: Prospects and Challenges. 4Th International Student Conference. April 3rd-4TH 2018, Manisa, Turkey.
[4] Byrne BM. Structural equation modeling with AMOS: basic concepts, applications, and programming (multivariate applications series). New York: Taylor & Francis Group. 2010;396(1):73-84.
[5] Dutta S. Estonia: A sustainable success in networked readiness. The global information technology report. 2006;2007:81-90.
[6] Fachinelli AC, Yigitcanlar T, Sabatini Marques J, Cortese TT, Sotto D, Libardi B. Smart cities of Brazil: Performance of Brazilian Capital Cities.
[7] Gassmann O, Böhm J, Palmié M. Smart cities: Introducing digital innovation to cities. Emerald Group Publishing; 2019 Jun 14.
[8] Ghandali S. The necessity of creating an electronic city in Tehran. Manzar 2012; 3(17): 66-66. [in Persian]
[9] Kiani A. Smart City, the necessity of the 3rd Millennium and Municipality Integrated electronic Interactions: A conceptual-Implementation Model with Emphasis on Iranian Cities. Geographical Quarterly of Amais Mohit 2011; 4 (14): 39-64. [in Persian]
[10] Lim SB, Yigitcanlar T. Participatory Governance of Smart Cities: Insights from e-Participation of Putrajaya and Petaling Jaya, Malaysia. Smart Cities. 2022 Jan 14;5(1):71-89.
[11] Molaee A, Bahrami S. Explaining the jurisprudential foundations of a smart city in an Islamic Iranian city. Urban Economics and Planing 2022; 3 (2): 198-214. [In Persian]
[12] Momeni M. Electronic Municipality Role in the Citizens’ Contentment. Research Journal of Applied Sciences. 2015; 10: 278-283.
[13] Nasimshahr Municipality Portal. History and Geographical position of Nasimshahr, 2019. Retrieved from http://nasimshahr.ir. [in Persian]
[14] PourAbedi M, Zarrabi V, sajadi naeeni H, razi Z. Designing a Multi-Dimensional Model for Managers and Employees. Journal of Research in Human Resources Management 2016; 8(2): 27-52. [in Persian]
[15] Quan T, Ye Z. Lessons from Abroad: Smart Cities Developments from the European Region. 2022 April. Information and Communications Technology Council (ICTC). Ottawa, Canada.
[16] Shahivandi A, Varesi H, Mohamadi M. Evaluation of the spatial distribution of information and communication technology indicators in the fourteen districts of Isfahan municipality. Journal of Information Processing and Management 2012; 27 (4): 887-906. [in Persian]
[17] Shahnavazi MI, Shahnavazi Y. E-municipality; New step in providing electronic services in Iran. International Journal of Business and Social Science. 2012 Aug 1;3(15).
[18] Statistical center of Iran. Population and Housing Census. 2022. [in Persian]
[19] Tahmassebi H. Evaluating the electronic readiness of cultural institutions by IUP model. Quarterly Journal of Development Strategy 2020; 16 (2): 166-191. [in Persian]
[20] Uwizeyimana D, Enwereji PC. Smart City Readiness in South African Municipalities: A Qualitative Study. HOLISTICA–Journal of Business and Public Administration. 2022;13(1):93-109.
[21] Veysi A. Ghasivandi A. The smart city, genesis of the new urban revolution, electronic city: reality of tomorrow cities. KetabMah Honar 2011; 155: 36-45. [in Persian]
[22] Yazdanpanah A, Ghaffari R. Approaches to the emergence of the electronic city in order to improving effective communications of electronic citizens. Information Technology Era 2013; 88: 53-64. [in Persian]
دوره 3، شماره 3
شهریور 1401
صفحه 100-113
  • تاریخ دریافت: 10 مرداد 1401
  • تاریخ بازنگری: 10 شهریور 1401
  • تاریخ پذیرش: 22 شهریور 1401
  • تاریخ اولین انتشار: 22 شهریور 1401